Frequently Asked Questions
These answers are subject to adoption of the rules and regulations of the Register in accordance with its Statute and will be regularly revised and updated.
Functions and Scope of the Register
What is the Register and what does it do?
The Register of Damage Caused by the Aggression of the Russian Federation Against Ukraine (or Register of Damage for Ukraine, RD4U) serves as a record of claims submitted by individuals, entities, and the State of Ukraine for compensation for the damage, loss, and injury inflicted by the aggression of the Russian Federation against Ukraine. The Register also retains the supporting evidence for these claims.
The Register is responsible for receiving and processing claims and related evidence. This includes categorising, classifying, and organising the claims based on certain criteria. Through its Board, the Register assesses the claims and determines their eligibility. Eligible claims will be recorded in the Register for future examination and evaluation.
To be recorded in the Register, claims must relate to damage, loss or injury caused to natural and legal persons, as well as the State of Ukraine, including its regional and local authorities, state-owned or controlled entities:
- on or after 24 February 2022;
- in the territory of Ukraine, within its internationally recognised borders, including territorial waters;
- by the internationally wrongful acts of the Russian Federation in or against Ukraine.
It is important to understand that the Register is not a court, tribunal, claims commission, or compensation fund. It will not examine or evaluate the claims it receives on their merits, assess their value, or order any payments. These functions will belong to a future international compensation mechanism yet to be established. The Register is just the first step towards such a mechanism. Work on establishing the compensation mechanism has already begun, and the Register's mandate includes facilitating ongoing efforts to establish this mechanism.
Once the compensation mechanism is established, the work of the Register will continue as part of that new structure, and all the recorded claims and evidence will be transferred to it.
What is the legal basis for the Register?
The Register was established within the framework of the Council of Europe by Resolution CM/Res(2023)3, which established the Enlarged Partial Agreement on the Register of Damage Caused by the Aggression of the Russian Federation Against Ukraine.
The Statute of the Register, which defines its mandate, functions, governance structure, and participation, was adopted by the same Resolution. The establishment of the Register was announced at the 4th Council of Europe Summit of Heads of State and Government, held in Reykjavik on 16-17 May 2023.
The Register was created in response to United Nations General Assembly Resolution A/RES/ES-11/5, entitled “Furtherance of remedy and reparation for aggression against Ukraine”, adopted on 14 November 2022, whereby the General Assembly recognised that Russia must be held to account for its violations of international law in Ukraine, including by way of payment of reparation. The resolution recognised the need for an international reparations mechanism and recommended the setting up of an international register of damage as a first step.
Is the Register open for the submission of claims?
The Register opened for the submission of claims on 2 April 2024.
The submission process is open for one category of claims, namely damage and destruction of residential immovable property. This category was chosen as it is the most advanced in terms of available evidence in the required digital form and in light of the complicated development process of the Register’s digital systems.
The Register is preparing for the launch of 12 new categories of claims, including death and disappearance of immediate family members, involuntary internal displacement, destruction of Ukraine’s infrastructure, and additional categories related to damage and destruction of property.
Which kind of claims can be submitted?
The list of categories of claims that may be submitted to the Register is broad and includes various types of damage, loss or injury. The full list of categories of claims is available here.
Regardless of the category, claims must be in relation to damage, loss or injury caused to natural and legal persons, as well as the State of Ukraine, including its regional and local authorities, state-owned or controlled entities:
- on or after 24 February 2022;
- in the territory of Ukraine within its internationally recognised borders, including its territorial waters;
- by the Russian Federation’s internationally wrongful acts in or against Ukraine.
Which categories of claims will be prioritised?
The Board has stated its intention to address, as a matter of urgency, the collection and recording of claims from individuals who have been most affected by the war, as well as claims related to critical infrastructure of Ukraine. However, work is also ongoing to address other categories of claims to be brought by Ukrainian authorities, businesses, and other legal entities.
How many claims are expected?
The Register expects to receive between 6 to 8 million claims, with a possibility of up to 10 million. This would make it the largest of any comparable reparation mechanism. The Register’s organisation and operations are designed with the practical need to manage such a large number of claims and a vast volume of evidence in mind.
When should claimants expect compensation?
It is important to understand that the Register is not a court, tribunal, claims commission, or compensation fund. It will not examine or evaluate the claims it receives on their merits, assess their value, or order any payments.
These functions will belong to a future international compensation mechanism yet to be established. The Register is just the first step towards such a mechanism. Work on establishing the compensation mechanism has already begun, and the Register's mandate includes facilitating ongoing efforts to establish this mechanism.
Once the compensation mechanism is established, the work of the Register will continue as part of this new structure, and all the recorded claims and evidence will be transferred to it.
When submitting their claim(s), claimants must recognise and accept that it will take time before such a compensation mechanism is established, and since it is a complicated multilateral process, it is impossible to make projections on timing. The Register will provide regular updates on the progress of this work.
How will the Register ensure data protection of claims and information submitted?
The Register will ensure the protection of claims and information submitted, maintaining strict confidentiality in accordance with Article 11 of its Statute.
When submitting claims to the Register, claimants will be required to explicitly consent to the collection, processing, storage, and transfer of their personal data and confidential information. They will be informed about the purpose of the personal data processing by the Register.
The collection, processing, and transfer of personal data and confidential information from Ukrainian registers and databases to the Register will occur with the explicit consent of the individuals involved and in strict compliance with Ukrainian data protection laws, as well as GDPR. The Register will adhere to the highest standards and practices of personal data handling and protection.
For more information, see the Principles on the Protection of Personal Data in the work of the Register.
Submission of Claims
How to submit claims?
Claims need to be submitted digitally via the Diia web portal. Detailed explanations and instructions on how to submit claims are available here.
Who can submit claims?
All natural and legal persons, as well as the State of Ukraine (including its regional and local authorities, and State-owned or controlled entities) may submit claims to the Register, as long as their claims are in line with the eligibility criteria.
In the future, non-Ukrainian nationals will also be able to submit claims to the Register, including in the English language. Claims by Russian nationals are not eligible to be recorded in the Register. However, claims by Russian nationals may be recorded in the Register if they can establish that they also hold another nationality.
Do claimants need to be represented by a lawyer?
Natural persons may submit claims themselves or through a representative. Legal persons, as well as the State of Ukraine (including its regional and local authorities, and State-owned or controlled entities) must submit their claims through a representative. Representatives may or may not be lawyers.
Rules on the Use of Representatives have been adopted and when implemented, they will allow claimants to appoint representatives to submit claims on their behalf.
Can someone submit a claim on behalf of a claimant?
Rules on the Use of Representatives have been adopted and when implemented, they will allow claimants – both individuals and legal persons – to appoint representatives to submit claims on their behalf via Diia. These rules will for example enable parents and guardians to submit claims on behalf of minor children or persons under guardianship.
Can claimants submit more than one claim?
Claimants may submit more than one claim, including claims in different categories. Rules for particular categories may require, however, that only one claim can be submitted within that category. Every claim must in any event specify the category in which it is submitted.
If multiple claimants wish to pursue a claim together, unless expressly allowed by the rules of a specific category, they must submit separate claims for their respective parts or shares of such a claim.
Is there a time limit to submit claims?
Currently, there is no set time limit to submit claims, as the aggression of the Russian Federation against Ukraine is still ongoing, and damage is being inflicted on a daily basis. Eventually, the Register’s Board may establish reasonable time limits for submission of claims and/or determine the date from which the Register shall be closed for submission of claims.
What evidence is required for claims to be recorded in the Register? Can claimants be required to submit additional evidence or information?
Each category of claims will have a claim form containing a description of the information and evidence that claimants are required to submit, as well as additional information and documents that may be submitted to support the claim. All evidence must be submitted in digital format through Diia.
In general, claimants will be required to submit evidence about their identity, about the damage, loss or injury in question (such as what happened, where and when it happened, the cause etc), as well as provide other information required by the claim form. For example, if a claim relates to property, claimants will be required to prove that they are the rightful owner of the property in question.
Claimants will be able to supplement or amend claims with additional information and evidence through Diia.
The Board or the Secretariat may also request rectifications, clarifications and/or additional information and/or evidence from claimants.
Does the Register offer assistance for the collection of evidence and for the submission of claims?
The Register will cooperate with the Government of Ukraine to set up a network to support claimants in their submission of claims. Further details will follow.
Is there a fee to submit claims?
No, there will never be a fee for the submission of claims.
In which language can claims be submitted?
Initially, claims can only be submitted in Ukrainian. At a later stage, the possibility to submit claims in English will be added.
Processing of Claims
What procedure will the Register follow when processing claims?
The Register follows the Rules Governing the Submission, Processing and Recording of Claims (“Claims Rules”).
Who decides on the eligibility of claims to be recorded in the Register?
The Secretariat will review claims received against the eligibility criteria and prepare recommendations to the Board concerning the recording of claims in the Register.
The Board of the Register has the ultimate authority in determining the eligibility of claims to be recorded in the Register. Upon its consideration of claims, the Board may:
(a) approve claims to be recorded in the Register;
(b) reject claims, indicating which eligibility criteria have not been satisfied, and whether the rejection is “with prejudice” (preventing re-submission of the same claim), or “without prejudice” (allowing re-submission with additional information or evidence, or with deficiencies rectified); or
(c) return claims for further processing by the Secretariat with instructions to the Secretariat that may include requesting rectifications, clarifications and/or additional information and/or evidence from claimants.
These decisions will be taken by the Board in accordance with its Rules of Procedure on the basis of evidence submitted by the claimant, taking into account the outcome of the processing and review of claims by the Secretariat and other information received by the Register, and recommendation of the Executive Director.
Is it possible to lodge an appeal against the Board’s decision?
The Board’s decisions on claims are final and are not subject to appeal.
When and how will claimants be notified of the Board’s decision?
Claimants will be notified of their claim status via Diia, including when a decision has been made. Claimants should not expect any other form of direct communication from the Register.
Can claimants re-submit claims that were previously deemed ineligible for recording in the Register?
It depends on the reasons on which the Board’s decision to reject the recording of the claim was based.
If a claim was rejected by the Board “without prejudice”, it means that the claimant can resubmit it with additional information or evidence, or with deficiencies rectified.
If a claim was rejected by the Board “with prejudice”, it means that the Board has come to the conclusion that the claim does not correspond to one or more of the eligibility criteria, and it is not a matter of missing or incomplete evidence. Claimants will therefore be unable to resubmit the same claim.
Can claimants withdraw their claims?
A claim submitted to the Register may be withdrawn by the claimant through Diia at any time prior to the Board making a final decision. Withdrawal of a claim is without prejudice to its possible future re-submission to the Register. If a claim is withdrawn after the Board’s decision to approve such claim to be recorded in the Register, such claim will remain recorded in the Register, but will be marked as “Withdrawn”.
International Membership and Governance of the Register
Which States/international organisations are members of the Register?
As of today, 43 States and the European Union have joined the Register – 41 as Participants and 3 as Associate Members.
Participants of the Register have full membership rights, including voting rights in the Conference of Participants, and they commit themselves to making annual assessed contributions to the Register’s budget.
Associate Members are not required to make annual contributions. They do not have the right to vote in the Conference but can participate and make written and verbal statements, and receive all the information about the Register’s work. Associate Members are however encouraged to make voluntary contributions to the Register’s budget. If an Associate Member makes a contribution equivalent to their assessed contribution, had it been a Participant, they have full voting rights for the relevant financial year.
The Register’s membership is open to both Council of Europe member and non-member States.
Any State that voted in favour of United Nations General Assembly Resolution A/RES/ES-11/5 “Furtherance of remedy and reparation for aggression against Ukraine” of 14 November 2022 can become a Participant or an Associate Member by notifying the Secretary General of the Council of Europe about their intention to join by a letter or a Note Verbale. Other States may also join the Register, subject to approval by the Conference of Participants.
How is the Register structured?
The Register has the following governance bodies: the Conference of Participants, the Board and the Secretariat, whose work is overseen and administered by the Executive Director.
The Conference of Participants (COP), where each Participant and Associate Member of the Register is represented, is the top governing body of the Register. It holds the overall responsibility for the fulfilment of the Register’s mandate. The COP is tasked with filling key positions of the Register by appointing the members of the Board and designating the Executive Director. It approves the rules and regulations of the Register proposed by the Board and adopts the annual budget of the Register.
The Board has general responsibility for the exercise of the Register’s functions. Comprised of seven experts in the fields of international law, war damages and claims, accounting and loss assessment, the Board develops the rules and regulations governing the work of the Register and implements them after approval by COP. The Board also has the ultimate authority in determining the eligibility of claims to be recorded in the Register. The Board provides quarterly reports to the COP on the number of claims received and the number of eligible claims recorded in the Register, the relevant categories and the total amount of compensation sought (if applicable).
Board members are independent, work in their personal capacities and are not representatives of any Participant or Associate Member.
Seven Board members were appointed at the third meeting of the Conference of Participants on 16 November 2023: Mr Robert Spano (Chair), Ms Chiara Giorgetti (Vice-Chair), Mr Veijo Heiskanen, Ms Yulia Kyrpa, Ms Aleksandra Mężykowska, Ms Lucy Reed, Mr Norbert Wühler. The Board meets in person on a quarterly basis and virtually in between.
The Executive Director of the Register, Markiyan Kliuchkovskyi, was appointed on 1 July 2023 after being designated for this position by the COP at its first meeting. His key functions include organising the submission of claims, their processing and forwarding to the Board for decision making, along with recommendations, as well as liaising with national and international bodies, including the Government of Ukraine, on various matters related to the work of the Register.
He also has day-to-day responsibility for overseeing and administrating the work of the Secretariat of the Register, and together with the Secretariat – supporting the work of the Board and the COP.
The Register has its seat in The Hague, the Netherlands, with a satellite office in Kyiv, Ukraine, to liaise with the Government of Ukraine and facilitate outreach to potential claimants and the general public in Ukraine.
How is the Register financed?
The Register’s budget is funded by contributions of its Participants and Associate Members. The investment costs related to the start-up of the Register and the development and establishment of its key systems and facilities are covered by voluntary contributions from the Netherlands and the European Union.