A2.3 Serious personal injury
Can I submit a claim in this category?
You can submit a claim in this category if:
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you suffered a serious personal injury;
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the injury was caused by Russia’s full‑scale invasion starting on 24 February 2022; and
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the injury occurred within the internationally recognised borders of Ukraine, including the temporarily occupied territories and the territorial waters, or the injury occurred outside of the territory of Ukraine but was directly linked to an event that occurred in Ukraine’s territory.
What can I claim under this category?
You can submit a claim for mental pain and anguish that you suffered due to the serious personal injury.
In addition, you can submit a claim for the costs of medical treatment and rehabilitation borne by you because of the serious personal injury.
What does “serious personal injury” mean for this category?
“Serious personal injury” must have caused significant physical or psychological harm or suffering. Examples could include:
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losing a limb;
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losing or significantly limiting your ability to use a limb, organ, or body function, either permanently or temporarily;
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disfigurement that substantially changed your appearance, either permanently or temporarily;
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ending a pregnancy against your wishes; and
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any other injury likely to significantly impact your quality of life.
This list is not exhaustive.
“Serious personal injury” does not include bruises, simple strains or sprains, minor burns, cuts, wounds, or other conditions not requiring medical treatment.
Does this category also cover sexual violence, torture or inhuman or degrading treatment or punishment, deprivation of liberty, forced labour or service, forcible transfer or deportation, or other violations of personal integrity that caused the serious personal injury?
You can submit a claim for the serious personal injury either in this category or as part of your claim in the other category relevant to you. Claim forms for these categories in Diia are simple and intuitive and will help you with the submission of the claim(s).
Does this category also cover other financial losses?
No, if you suffered other losses, such as loss of income or gainful employment, you should submit an additional claim in a different, applicable category too.
How can I demonstrate that the serious personal injury was caused by Russia’s full‑scale invasion of Ukraine?
You should provide as much information as possible about the event that caused the serious personal injury, including the date, location, and what happened.
You should also provide any relevant documentation you have, such as a medical report, police report, or other evidence concerning the event that caused the injury.
Before submitting a claim, do I need to be recognised under Ukrainian law as a “person with a disability due to war” or a “person with a disability”?
That is not required. But if you have been recognised as a person with a disability, and this is the result of Russia’s full-scale invasion of Ukraine, you should include this information in your claim.
Do I need to determine how much mental pain and anguish I have suffered because of the serious personal injury?
No, you don’t need to provide your own or an expert’s assessment of your mental pain and anguish, or any other evidence of this.
What should I submit as evidence of my serious personal injury and the related expenses?
The seriousness of the personal injury will primarily be established by medical documentation and records.
It is for you to decide what evidence to submit. Examples could include:
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medical reports;
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medical receipts;
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conclusions of medical commissions;
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forensic medical examination reports;
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photos and videos; and
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medical insurance documents.
This list is not exhaustive.
Do I need a forensic medical examination report for me to submit a claim for the serious personal injury?
It is not required. A forensic medical examination report is one way to help demonstrate the serious personal injury. If you do not have a report, you can still submit your claim with other available evidence. However, if you have any records of your medical examination, you should submit them.
My forensic medical examination report concludes that my injury is of “medium” gravity. Can I still submit a claim for the serious personal injury?
Yes, you can, if your injury falls under the meaning of “serious personal injury” for this category.
I was in the military, territorial defence, or law enforcement when I suffered the serious personal injury. Can I still submit a claim?
Yes, you can submit a claim even if you were involved in the war or maintained law and order. A future compensation commission could potentially take this into account when deciding on your claim.
For field 14 of the Claim Form, I did not belong to one of the listed groups (member of the military, territorial defence, law enforcement, emergency/utilities/critical infrastructure worker, or medical personnel) at the time of the serious personal injury. Can I still submit a claim?
Yes. When submitting your claim, you can select that you did not belong to any of these groups.
I have been convicted of a crime in relation to Russia’s aggression against Ukraine, or am subject to sanctions or other equivalent measures imposed by a government or an international organisation. Can I still submit a claim?
Yes. However, you should provide relevant information in the field provided.
As someone who experienced a serious personal injury, I have received financial assistance from Ukraine, international donors, or civil society organisations. Can I still submit a claim?
Yes, you can submit a claim regardless of whether you have received financial assistance. You should include this information when submitting your claim.